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Support

Most issues with Tossio are resolved by toggling photo access or restoring your subscription. If you're still stuck, email us at kjor29@gmail.com.

Photo access

Tossio needs Photos access to read your camera roll. If you're stuck on the “Allow access” screen:

Open Settings → Privacy & Security → Photos → Tossio and select Full Access (or Limited Access if you want to choose specific photos).

Restoring a subscription

If you previously purchased Tossio Pro and don't see it active: open Tossio, go to Profile → Restore purchases. Make sure you're signed into the same Apple ID that made the purchase.

Cancelling a subscription

Subscriptions are managed by Apple, not by Tossio. Open the App Store, tap your profile, then Subscriptions. From there you can cancel auto-renewal or change your plan.

Recovering deleted photos

When you confirm a deletion, items move to your iPhone's Recently Deleted album in the Photos app. You can recover them within 30 days from there.

Privacy questions

Read the full Privacy Policy. The short version: your photos never leave your iPhone, and we don't require an account.

Contact

Email us with screenshots if helpful — we read every message.

kjor29@gmail.comPrivacy PolicyTerms of Use